Billing & Refund Policy

Billing and Refund Policy for BOFA Marketplace & Online shop  classified ad platform

Last Updated: [2023]

1. Billing Information

1.1 Pricing Structure
Our classified ads platform offers a transparent and straightforward pricing structure for our users. The applicable fees for posting ads, premium features, and any other services will be clearly communicated at the time of the transaction.

1.2 Payment Methods
We accept various payment methods for your convenience, including credit cards, debit cards, and other secure online payment options. All transactions are processed through a secure and encrypted payment gateway to ensure the safety of your financial information.

1.3 Subscription Plans
If your account is subscribed to a premium or subscription plan, billing cycles and renewal terms will be outlined during the subscription process. Users will be notified in advance of any upcoming subscription renewals.

2. Billing Disputes

2.1 Dispute Resolution
In the event of a billing dispute, users are encouraged to contact our customer support team at [contact email/phone number]. We are committed to addressing and resolving disputes promptly and fairly.

2.2 Chargebacks
Users are advised against initiating chargebacks without first contacting our customer support team. Chargebacks may result in the suspension or termination of the user's account.

3. Refund Policy

3.1 Eligibility for Refunds
Refunds may be considered in the following circumstances:

  • Technical errors resulting in duplicate charges
  • Failure to provide a service as described
  • Inability to resolve a billing dispute to the satisfaction of the user

3.2 Refund Requests
Users must submit refund requests within [number of days] days of the transaction date. Refund requests should be sent to , including relevant details such as the transaction ID and a brief explanation of the reason for the refund.

3.3 Refund Process
Refunds, when approved, will be processed within [21 days] days from the date of the refund request. The refund will be issued using the original payment method.

3.4 Non-Refundable Items
Certain fees, such as promotional credits and processing fees, may be non-refundable.

4. Changes to Billing and Refund Policy

4.1 Policy Updates
We reserve the right to and modify our Billing and Refund Policy at any time. Users will be notified of any changes, and the d policy will be posted on our website.

4.2 User Acceptance
Continued use of our classified ads platform constitutes acceptance of the latest version of the Billing and Refund Policy.

For any questions or concerns regarding our Billing and Refund Policy, please contact our customer support team at [contact email/phone number].

Thank you for choosing BOFA Marketplace & Online shop  classified ad platform. We are committed to providing a secure and transparent billing experience for our valued users.